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STORE POLICIES

Book Condition Guidelines

In addition to new textbooks, we also sell used textbooks of varying condition. While we do our best to accurately describe the books in our listings, the following guidelines should help you get a feel for what to expect when you purchase a textbook from us. 

New - A new, unused book.
Fine/Like New - Like New books are usually unused, but they may have some minor flaws, markings, or wear to the cover or text.
Very Good - Very Good books have generally been used for one or two years. They tend to have minor wear to the cover and/or text that comes from light use.
Good - Good books often have been used for 3+ years and show noticeable signs of wear. The cover may be scratched or showing some cardboard around the edges, but the text should still be in good shape.
Fair/Acceptable - Acceptable books have been well used and usually have significant wear to the cover and text. The cover may be showing cardboard around the edges and spine, and the pages may be bent or worn. The text is still readable and usable.

Payment Methods Accepted

We use Google Checkout and PayPal to process payments for our orders. Google Checkout accepts most major credit and debit cards, including VISA, MasterCard, American Express, and Discover. PayPal accepts major credit cards, bank transfers, and direct PayPal payments.

Refunds

We pride ourselves on our great customer service. If you aren't completely satisfied with your purchase, please contact us at info@AllAmericanTextbooks.com within 30 days. We will authorize the return, and you can mail the book back to our warehouse for a full refund of the book price. If the return is due to our error, we will also refund the shipping charge.

Shipping

We package all of our orders in either bubble mailer envelopes or cardboard boxes, depending on the price and destination. All of our orders ship with free delivery confirmation, and most will ship within 1 business day of placing the order. 

Currently we only ship to locations in the United States (This includes US territories and military addresses). We offer two types of shipping: Standard and Expedited.

Standard Shipping is sent by media mail and usually takes between 5-14 business days to arrive (although in extreme cases it can take longer), based on how close you are to our warehouse. Shipments to the West Coast, Alaska, and Hawaii will take the longest to arrive. We advise our customers from Alaska and Hawaii to use Expedited Shipping for their orders, as Standard Shipping can sometimes take a month or longer. 
Pricing: $3.99 / book

Expedited Shipping is sent by USPS priority mail or UPS ground and usually takes between 2-5 business days to arrive.

Pricing: $6.99 / book

Sales Tax

Please note that sales tax will be applied to Michigan, California, Georgia, Indiana, Arizona, Alabama, Virginia, and Maryland orders. 




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